Proudly serving the D.C. metro
area for over 25 years.


Softek Services, Inc.
1156 15th Street, NW, Suite 100
Washington, DC 20005
(202) 747-5000

Computer Training Software Consulting Database Programming

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  • Instructor-led Training Instructor-led Training
  • Join a Public Class Join a Public Class
  • Private Group Classes Private Group Classes
  • Transition Classes Transition Classes
  • Virtual Training Virtual Training
  • Customization & Documentation Customization & Documentation
  • Web and Database Development Web and Database Development
  • We Have Classrooms We Have Classrooms
     

Introduction to Microsoft Outlook

Version 2010 • 2013 • 2016

1 Day, 9:00-4:00, 6 Hours

This instructor-led course, through lecture and hands-on exploration, will show students the skills needed to use the email, calendar, contacts, tasks and notes components of Microsoft Outlook.

Course objectives:

  • Efficiently create, send, reply, forward, flag, and print messages
  • Use time savers like signatures, e-mail notification, and out of office assistant
  • Work with calendars, create personal appointments, and setup group meetings
  • Add and edit tasks or assign to others
  • Create and maintain contact information and create distribution lists to communicate the same information to multiple people

Getting Acquainted with Outlook

  • Examining the Initial Outlook Screen
  • Working with the Navigation Pane
  • Viewing Mail Folders
  • Working with Favorite Folders
  • Viewing the Folder List
  • Exploring the Folder List Icons
  • Working with the To-Do Bar

Sending and Receiving Mail

  • Creating and Sending Mail Messages
  • Saving Draft Messages
  • Reading Mail Messages
  • Displaying the Reading Pane
  • Replying to Mail Messages
  • Forwarding Mail Messages
  • Attaching Files to Mail Messages
  • Working with Received Attachments
  • Flagging Messages
  • Setting Message Options
  • Printing Messages
  • Deleting and Recovering Messages
  • Understanding Message Formats

Using Advanced Mail Features

  • Sorting Messages
  • Finding Messages
  • Working in Conversation View
  • Removing Redundant Messages
  • Using Signatures
  • Recalling or Replacing Messages
  • Managing Delivery and Read Receipts
  • Using the Automatic Replies
  • Modifying E-mail Notification Options

Working with the Calendar

  • Viewing the Calendar
  • Going to Different Dates
  • Setting Appointments
  • Editing Appointments
  • Deleting Appointments

Working with the Calendar (cont.)

  • Setting Recurring Appointments
  • Rescheduling Recurring Appointments
  • Deleting Recurring Appointments
  • Scheduling Meetings
  • Changing Meeting Information
  • Responding to Meeting Requests
  • Tracking Attendee Status
  • Inserting All Day Events
  • Printing Calendars

Creating and Maintaining Contacts

  • Viewing Contacts
  • Adding Contacts
  • Forwarding Contacts
  • Editing Contacts
  • Finding Contacts
  • Adding Categories
  • Creating Contact Groups
  • Printing Contacts
  • Using Contacts for Word Mail Merges

Working with Tasks and To-Do Items

  • Viewing Tasks and To-Do Items
  • Adding Tasks
  • Editing Tasks
  • Marking Tasks as Completed
  • Assigning Tasks

Using Outlook Notes

  • Viewing Notes
  • Working with Notes
  • Forwarding Notes
  • Displaying Notes While Working

 

View Upcoming Schedule or Register for a Class

Is this the right course for you? Please contact our office at (202) 747-5000 if you have any questions.

Back to Agenda

 

Investment

Public Class

$275 per student
Or one voucher

View Schedule or Register

Private Group Classes

Conducted at Your Office

$850 flat fee for up to 8 students
$950 for up to 12 students
$50 per additional student

Conducted at Softek’s Facility

$1000 flat fee for up to 8 students
$1100 for up to 12 students
$50 per additional student

Have more or fewer students? Or, need to schedule more than one training day? Fill out our quote request form for a price quote based on your training needs. 

Softek also offers a 3-hour series for this application. Visit our agendas page  to view our 3-hour classes. 

Why choose Softek?

  • Live, in-person training
  • Instructors with 10+ years of experience
  • Detailed training guide
  • Certificate of completion
  • Money-back guarantee