Proudly serving the D.C. metro
area for over 25 years.

Softek Services, Inc.
1156 15th Street, NW, Suite 100
Washington, DC 20005
(202) 747-5000

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Advanced Outlook Features
in Microsoft Outlook

Version 2010 • 2013 • 2016

3 Hours

This instructor-led course, through lecture and hands-on exploration, will show students the skills needed to work with some of the more intermediate or advanced features in Outlook.  Topics include customizing the Outlook environment, importing and exporting data, creating and customizing views, and using templates and building blocks to automate messaging. In order to successfully complete this course students are encouraged to take Softek’s Introduction to Outlook course first or have equivalent experience with Outlook.  Students should be comfortable sending and receiving mail.

Customizing the Outlook Environment

  • Setting the Outlook Startup Folder
  • Customizing the Ribbon
  • Adding Shortcuts to the Navigation Pane
  • Creating New Shortcut Groups
  • Adding Shortcuts to a Group
  • Working with Views
  • Defining New Views
  • Customizing Views
  • Applying Filters
  • Removing Filters

Importing and Exporting

  • Importing from Excel Spreadsheets
  • Exporting Data from Outlook
  • Using Color Categories
  • Assigning Categories to Individual Contacts
  • Assigning Categories to Multiple Contacts
  • Creating New Color Categories
  • Viewing Contacts by Category
  • Using Advanced Find to View All Items in a Specific Category


Using Templates and Building Blocks in Outlook

  • Creating Custom Templates
  • Using Custom Templates
  • Creating Rules Using Templates
  • Working with Quick Steps
  • Working with Building Blocks
  • Creating New Building Blocks
  • Using Building Blocks
  • Deleting Building Blocks


View Upcoming Schedule or Register for a Class

Is this the right course for you? Please contact our office at (202) 747-5000 if you have any questions.

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Public Class

This class is only offered for private groups.

Private Group Classes

Any two 3-hour Microsoft classes must be scheduled on the same day to receive pricing (9 to 12pm and 1 to 4pm).

Conducted at Your Office

$500 flat fee for up to 8 students
$550 flat fee for up to 12 students
$35 per additional student

Conducted at Softek’s Facility

$575 flat fee for up to 8 students
$625 flat fee for up to 12 students
$35 per additional student

Have more or less students? Or, need to schedule more than one training day? Click here for a price quote based on your training needs. 

Why choose Softek?

  • Live, in-person training
  • Instructors with 10+ years of experience
  • Detailed training guide
  • Certificate of completion
  • Money-back guarantee