Proudly serving the D.C. metro
area for over 25 years.

Softek Services, Inc.
1156 15th Street, NW, Suite 100
Washington, DC 20005
(202) 747-5000

Computer Training Software Consulting Database Programming

Get tips on our Facebook Find us on Google+ Tweet Us Read Reviews on Yelp Softek on Linkedin

  • Instructor-led Training Instructor-led Training
  • Join a Public Class Join a Public Class
  • Private Group Classes Private Group Classes
  • Transition Classes Transition Classes
  • Virtual Training Virtual Training
  • Customization & Documentation Customization & Documentation
  • Web and Database Development Web and Database Development
  • We Have Classrooms We Have Classrooms

Essentials of Outlook
in Microsoft Outlook

Version 2010 • 2013 • 2016

3 Hours

This instructor-led course shows the skills needed to send and receive mail messages, work with attachments, flag messages and set message options, and create custom views.

Course objectives:

  • Working with the Navigation Pane
  • Working with the To-Do Bar
  • Creating and Sending Mail Messages
  • Replying, forwarding, flagging, and printing messages
  • Working with attachments
  • Deleting and recovering messages

Getting Acquainted with Outlook

  • Examining the Initial Outlook Screen
  • Quick Access Toolbar
  • Title Bar
  • Outlook Ribbon
  • Backstage View
  • Working with the Navigation Pane
  • Viewing Mail Folders
  • Working with Favorite Folders
  • Viewing the Folder List
  • Exploring the Folder List Icons
  • Working with the To-Do Bar

Sending and Receiving Mail

  • Creating and Sending Mail Messages
  • Saving Draft Messages
  • Reading Mail Messages
  • Displaying the Reading Pane
  • Replying to Mail Messages
  • Forwarding Mail Messages
  • Attaching Files to Mail Messages
  • Working with Received Attachments

Sending and Receiving Mail (cont'd)

  • Flagging Messages
  • Adding a Flag to a Recipient’s Message
  • Flagging Messages for Yourself
  • Marking Flags as Completed
  • Setting Message Options
  • Printing Messages
  • Deleting and Recovering Messages
  • Deleting Messages
  • Recovering Deleted Messages
  • Emptying the Deleted Items Folder
  • Understanding Message Formats

View Upcoming Schedule or Register for a Class

Is this the right course for you? Please contact our office at (202) 747-5000 if you have any questions.

Back to Agenda


Public Class

This class is only offered for private groups.

Private Group Classes

Any two 3-hour Microsoft classes must be scheduled on the same day to receive pricing (9 to 12pm and 1 to 4pm).

Conducted at Your Office

$500 flat fee for up to 8 students
$550 flat fee for up to 12 students
$35 per additional student

Conducted at Softek’s Facility

$575 flat fee for up to 8 students
$625 flat fee for up to 12 students
$35 per additional student

Have more or less students? Or, need to schedule more than one training day? Click here for a price quote based on your training needs. 

Why choose Softek?

  • Live, in-person training
  • Instructors with 10+ years of experience
  • Detailed training guide
  • Certificate of completion
  • Money-back guarantee