Proudly serving the D.C. metro
area for over 25 years.

Softek Services, Inc.
1156 15th Street, NW, Suite 100
Washington, DC 20005
(202) 747-5000

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Managing Your Mail
in Microsoft Outlook

Version 2010 • 2013 • 2016

3 Hours

Learn how to efficiently find, organize, share, and manage email messages. This course will cover how to automatically move messages into specific folders and tracking when messages have been read.

Course objectives:

  • Sort and find messages based on specific criteria
  • Create personal folders to organize messages
  • Use Mail tools such as signatures, email notification, and out of office assistant
  • Create and use rules to automate tasks
  • Archive automatically or manually to move or delete messages
  • Use delegates to give others access to your information
  • Recall messages and manage delivery and read receipts

Using Advanced Mail Features

  • Sorting Messages
  • Finding Messages
  • Using Instant Search
  • Using Advanced Find
  • Working in Conversation View
  • Removing Redundant Messages
  • Creating and Using Personal Folders to Organize Items
  • Creating Folders
  • Moving Messages to Folders
  • Deleting Folders
  • Using Signatures
  • Creating Signatures
  • Editing Signatures
  • Recalling or Replacing Messages
  • Managing Delivery and Read Receipts
  • Requesting Delivery and Read Receipts
  • Deleting Receipt Notifications
  • Using the Automatic Replies
  • Modifying Email Notification Options


Using Rules

  • Creating Rules
  • Activating and Deactivating Rules

Archiving Data

  • Viewing the Global AutoArchive Settings
  • Customizing AutoArchive Settings for Specific Folders
  • Manually Archiving Information
  • Opening Archive Files
  • Closing Archive Files

Sharing Information

  • Sharing Specific Folders
  • Opening Another User’s Folder
  • Granting Delegate Permissions

View Upcoming Schedule or Register for a Class

Is this the right course for you? Please contact our office at (202) 747-5000 if you have any questions.

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Public Class

This class is only offered for private groups.

Private Group Classes

Any two 3-hour Microsoft classes must be scheduled on the same day to receive pricing (9 to 12pm and 1 to 4pm).

Conducted at Your Office

$500 flat fee for up to 8 students
$550 flat fee for up to 12 students
$35 per additional student

Conducted at Softek’s Facility

$575 flat fee for up to 8 students
$625 flat fee for up to 12 students
$35 per additional student

Have more or less students? Or, need to schedule more than one training day? Click here for a price quote based on your training needs. 

Why choose Softek?

  • Live, in-person training
  • Instructors with 10+ years of experience
  • Detailed training guide
  • Certificate of completion
  • Money-back guarantee