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Introduction to Microsoft Outlook

365 | 2019 | 2016
1 Day, 9:00-4:00

Course Overview

This instructor-led course, through lecture and hands-on exploration, will show students the skills needed to use the email, calendar, contacts, tasks and notes components of Microsoft Outlook.

Course Objectives

  • Efficiently create, send, reply, forward, flag, and print messages
  • Use time savers like signatures, e-mail notification, and out of office assistant
  • Work with calendars, create personal appointments, and setup group meetings
  • Add and edit tasks or assign to others
  • Create and maintain contact information and create distribution lists to communicate the same information to multiple people

Course Outline

Getting Acquainted with Outlook

  • Examining the Initial Outlook Screen
  • Working with the Navigation Pane
  • Viewing Mail Folders
  • Working with Favorite Folders
  • Viewing the Folder List
  • Exploring the Folder List Icons
  • Working with the To-Do Bar

Sending and Receiving Mail

  • Creating and Sending Mail Messages
  • Saving Draft Messages
  • Reading Mail Messages
  • Displaying the Reading Pane
  • Replying to Mail Messages
  • Forwarding Mail Messages
  • Attaching Files to Mail Messages
  • Working with Received Attachments
  • Flagging Messages
  • Setting Message Options
  • Printing Messages
  • Deleting and Recovering Messages
  • Understanding Message Formats

Using Advanced Mail Features

  • Sorting Messages
  • Finding Messages
  • Working in Conversation View
  • Removing Redundant Messages
  • Using Signatures
  • Recalling or Replacing Messages
  • Managing Delivery and Read Receipts
  • Using the Automatic Replies
  • Modifying E-mail Notification Options

Working with the Calendar

  • Viewing the Calendar
  • Going to Different Dates
  • Setting Appointments
  • Editing Appointments
  • Deleting Appointments
  • Setting Recurring Appointments
  • Rescheduling Recurring Appointments
  • Deleting Recurring Appointments
  • Scheduling Meetings
  • Changing Meeting Information
  • Responding to Meeting Requests
  • Tracking Attendee Status
  • Inserting All Day Events
  • Printing Calendars

 

Creating and Maintaining Contacts

  • Viewing Contacts
  • Adding Contacts
  • Forwarding Contacts
  • Editing Contacts
  • Finding Contacts
  • Adding Categories
  • Creating Contact Groups
  • Printing Contacts
  • Using Contacts for Word Mail Merges

Working with Tasks and To-Do Items

  • Viewing Tasks and To-Do Items
  • Adding Tasks
  • Editing Tasks
  • Marking Tasks as Completed
  • Assigning Tasks

Using Outlook Notes

  • Viewing Notes
  • Working with Notes
  • Forwarding Notes
  • Displaying Notes While Working

 

Cost/Investment

Public Course at Softek Private Course at Your Office Private Course at Softek
$275 per student $850 flat fee up to 8 students $1000 flat fee up to 8 students
or 1 voucher $950 flat fee up to 12 students $1100 flat fee up to 12 students
10% discount when 3+ attend $50 per additional student $50 per additional student

Private Group Training

Private group courses are cost effective when you have a group of students who need the same course. Pricing is based on the maximum number of students anticipated per day per course. Volume discounts of 5% to 20% are available when five or more training days are scheduled. For classes conducted at your office, you are responsible for the classroom setup, including student computers, instructor station, LCD projector, and software installation. For courses conducted at Softek, we take care of classroom setup.

Customization

Softek can easily customize a training course that covers the specific topics you require and integrate examples relevant to your work environment. Course customization is billed at $125 per hour and covers time needed to meet, discuss, prepare, and incorporate any specific examples into the training program. Once we have a better idea of what you have in mind, we will be glad to provide a specific price quote for the customization. There is a 2-hour minimum fee for customization.

Why Choose Softek?

  • Live, in-person training
  • Instructors with 10+ years of experience
  • Detailed training guide
  • Certificate of completion
  • Money-back guarantee