Retake Policy

We understand that you may need a refresher on the materials covered in a particular class.  Students are welcome to retake any open enrollment course one time — as long as the class is still offered on the schedule and seats are available. Please read the details below:

• Students have one year to retake a class; retakes are valid for the identical course and software version.
  
  
• Students must bring the courseware from the original class and use it during the retake class.  If the student courseware has changed since the original class, a new copy can be purchased ($25 to $50 depending on the book).
  
  
• Registration for the retake is required and there is no guarantee of space or availability.
  
  
• One week’s notice is required to reschedule or cancel any class registration, including free retakes.  If a request to cancel or reschedule a retake is received with less than one week’s notice, then the cost to retake the class will be $50.
  
  
• Class may be retaken at Softek regardless if original class was taken at your location.
  
  
• The retake policy does not apply to custom courses unless special arrangements have been made, in advance.