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Essentials of Microsoft Outlook

365 | 2019 | 2016
3 Hours

Course Overview

This instructor-led course shows the skills needed to send and receive mail messages, work with attachments, flag messages and set message options, and create custom views in Microsoft Outlook.

Course Objectives

  • Working with the Navigation Pane
  • Working with the To-Do Bar
  • Creating and Sending Mail Messages
  • Replying, forwarding, flagging, and printing messages
  • Working with attachments
  • Deleting and recovering messages

Course Outline

Getting Acquainted with Outlook

  • Examining the Initial Outlook Screen
  • Quick Access Toolbar
  • Title Bar
  • Outlook Ribbon
  • Backstage View
  • Working with the Navigation Pane
  • Viewing Mail Folders
  • Working with Favorite Folders
  • Viewing the Folder List
  • Exploring the Folder List Icons
  • Working with the To-Do Bar

Sending and Receiving Mail

  • Creating and Sending Mail Messages
  • Saving Draft Messages
  • Reading Mail Messages
  • Displaying the Reading Pane
  • Replying to Mail Messages
  • Forwarding Mail Messages
  • Attaching Files to Mail Messages
  • Working with Received Attachments

Sending and Receiving Mail (cont'd)

  • Flagging Messages
  • Adding a Flag to a Recipient’s Message
  • Flagging Messages for Yourself
  • Marking Flags as Completed
  • Setting Message Options
  • Printing Messages
  • Deleting and Recovering Messages
  • Deleting Messages
  • Recovering Deleted Messages
  • Emptying the Deleted Items Folder
  • Understanding Message Formats

 

Cost and Delivery Format Options

Any two 3-hour Microsoft classes must be scheduled on the same day to receive pricing (9:00 am to 12:00 pm and 1:00 pm to 4:00 pm).

We offer the above listed class as a private group class in the following delivery formats:

Private Group Class: Live Virtual
1-4 students $850
5-8 students $1000
9-12 students* $1100
*$35 per additional student
Private Group Class: At Your Location or Softek
1-4 students $1000
5-8 students $1150
9-12 students* $1250
*$35 per additional student

Private Group Training

Private group classes are cost effective when you have a group of students who need the same course. Volume discounts of 5% to 20% are available when five or more training days are scheduled. For classes conducted at your location, you are responsible for the classroom setup which should include:

  • A computer for each student (with the appropriate software installed), and
  • An instructor workstation connected to a visual display (e.g., projector, smartboard, etc.).

Customization

Softek can easily customize a training course that covers the specific topics you require and integrate examples relevant to your work environment. Course customization is billed at $125 per hour and covers time needed to meet, discuss, prepare, and incorporate any specific examples into the training program. Once we have a better idea of what you have in mind, we will be glad to provide a specific price quote for the customization. There is a 2-hour minimum fee for customization.

Why Choose Softek?

  • Live, in-person training
  • Instructors with 10+ years of experience
  • Detailed training guide
  • Certificate of completion
  • Money-back guarantee