Essentials of Microsoft Outlook

3 Hours

Course Overview

This instructor-led course shows the skills needed to send and receive mail messages, work with attachments, flag messages and set message options, and create custom views in Microsoft Outlook.

Course Objectives

Working with the Navigation Pane
Working with the To-Do Bar
Creating and Sending Mail Messages
Replying, forwarding, flagging, and printing messages
Working with attachments
Deleting and recovering messages

Course Outline

Getting Acquainted with Outlook

Examining the Initial Outlook Screen
Quick Access Toolbar
Title Bar
Outlook Ribbon
Backstage View
Working with the Navigation Pane
Viewing Mail Folders
Working with Favorite Folders
Viewing the Folder List
Exploring the Folder List Icons
Working with the To-Do Bar

Sending and Receiving Mail

Creating and Sending Mail Messages
Saving Draft Messages
Reading Mail Messages
Displaying the Reading Pane
Replying to Mail Messages
Forwarding Mail Messages
Attaching Files to Mail Messages
Working with Received Attachments

Sending and Receiving Mail (cont'd)

Flagging Messages
Adding a Flag to a Recipient’s Message
Flagging Messages for Yourself
Marking Flags as Completed
Setting Message Options
Printing Messages
Deleting and Recovering Messages
Deleting Messages
Recovering Deleted Messages
Emptying the Deleted Items Folder
Understanding Message Formats

Cost and Delivery Format Options

We offer the above listed class as a private group class in the following delivery formats. Any two 3-hour Microsoft classes must be scheduled on the same day to receive pricing (9:00 am to 12:00 pm and 1:00 pm to 4:00 pm).

Private Group Class: Live Virtual
1-4 students	$850
5-8 students	$1000
9-12 students*	$1100
*$35 per additional student

Private Group Class: At Your Location
1-4 students	$1100
5-8 students	$1250
9-12 students*	$1350
*$35 per additional student

Private Group Training

Private group classes are cost effective when you have a group of students who need the same course. Volume discounts of 5% to 20% are available when five or more training days are scheduled. For classes conducted at your location, you are responsible for the classroom setup which should include:

A computer for each student (with the appropriate software installed), and
An instructor workstation connected to a visual display (e.g., projector, smartboard, etc.).

Customization

Softek can easily customize a training course that covers the specific topics you require and integrate examples relevant to your work environment. Course customization is billed at $150 per hour and covers time needed to meet, discuss, prepare, and incorporate any specific examples into the training program. Once we have a better idea of what you have in mind, we will be glad to provide a specific price quote for the customization.