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Introduction to Microsoft Outlook

365 | 2019 | 2016
1 Day, 9:00-4:00

Course Overview

This instructor-led course, through lecture and hands-on exploration, will show students the skills needed to use the email, calendar, contacts, tasks and notes components of Microsoft Outlook.

Course Objectives

  • Efficiently create, send, reply, forward, flag, and print messages
  • Use time savers like signatures, e-mail notification, and out of office assistant
  • Work with calendars, create personal appointments, and setup group meetings
  • Add and edit tasks or assign to others
  • Create and maintain contact information and create distribution lists to communicate the same information to multiple people

Course Outline

Getting Acquainted with Outlook

  • Examining the Initial Outlook Screen
  • Working with the Navigation Pane
  • Viewing Mail Folders
  • Working with Favorite Folders
  • Viewing the Folder List
  • Exploring the Folder List Icons
  • Working with the To-Do Bar

Sending and Receiving Mail

  • Creating and Sending Mail Messages
  • Saving Draft Messages
  • Reading Mail Messages
  • Displaying the Reading Pane
  • Replying to Mail Messages
  • Forwarding Mail Messages
  • Attaching Files to Mail Messages
  • Working with Received Attachments
  • Flagging Messages
  • Setting Message Options
  • Printing Messages
  • Deleting and Recovering Messages
  • Understanding Message Formats

Using Advanced Mail Features

  • Sorting Messages
  • Finding Messages
  • Working in Conversation View
  • Removing Redundant Messages
  • Using Signatures
  • Recalling or Replacing Messages
  • Managing Delivery and Read Receipts
  • Using the Automatic Replies
  • Modifying E-mail Notification Options

Working with the Calendar

  • Viewing the Calendar
  • Going to Different Dates
  • Setting Appointments
  • Editing Appointments
  • Deleting Appointments
  • Setting Recurring Appointments
  • Rescheduling Recurring Appointments
  • Deleting Recurring Appointments
  • Scheduling Meetings
  • Changing Meeting Information
  • Responding to Meeting Requests
  • Tracking Attendee Status
  • Inserting All Day Events
  • Printing Calendars

 

Creating and Maintaining Contacts

  • Viewing Contacts
  • Adding Contacts
  • Forwarding Contacts
  • Editing Contacts
  • Finding Contacts
  • Adding Categories
  • Creating Contact Groups
  • Printing Contacts
  • Using Contacts for Word Mail Merges

Working with Tasks and To-Do Items

  • Viewing Tasks and To-Do Items
  • Adding Tasks
  • Editing Tasks
  • Marking Tasks as Completed
  • Assigning Tasks

Using Outlook Notes

  • Viewing Notes
  • Working with Notes
  • Forwarding Notes
  • Displaying Notes While Working

 

Cost and Delivery Format Options

We offer the above listed class on our public schedule and as a private group class in the following delivery formats:

Public Class: Live Virtual or at Softek
Per student $275
Private Group Class: Live Virtual
1-4 students $700
5-8 students $850
9-12 students* $950
*$50 per additional student
Private Group Class: At Your Location or Softek
1-4 students $850
5-8 students $1000
9-12 students* $1100
*$50 per additional student

Private Group Training

Private group classes are cost effective when you have a group of students who need the same course. Volume discounts of 5% to 20% are available when five or more training days are scheduled. For classes conducted at your location, you are responsible for the classroom setup which should include:

  • A computer for each student (with the appropriate software installed), and
  • An instructor workstation connected to a visual display (e.g., projector, smartboard, etc.).

Customization

Softek can easily customize a training course that covers the specific topics you require and integrate examples relevant to your work environment. Course customization is billed at $125 per hour and covers time needed to meet, discuss, prepare, and incorporate any specific examples into the training program. Once we have a better idea of what you have in mind, we will be glad to provide a specific price quote for the customization. There is a 2-hour minimum fee for customization.

Why Choose Softek?

  • Live, virtual or in-person training
  • Instructors with 10+ years of experience
  • Detailed training guide
  • Certificate of completion
  • Money-back guarantee