The Expert In Anything Was Once A Beginner

Accountability in the Workplace

1 Day, 9:00-4:00, 6 Hours

Course Overview

Accountability helps to ensure that every employee will take responsibility for their performance and behaviors, and continue to manage this responsibility. When we implement goals and communicate with one another, we can achieve powerful results. Building an accountable workplace requires strong teamwork and collaboration. Every team member must have a strong understanding of the values of the company and recognize the importance of their dedication, in order to attain success

The Accountability in the Workplace course will provide you with informative tools and practical strategies that can be used to help empower the team to work towards achieving the benefits of accountability. Accountable employees will fuel performance and productivity, and generate an enhanced workplace.

Course Outline

Module One: Getting Started

  • Housekeeping Items The Parking Lot Workshop Objectives
  • Improve and edit what you have written
  • Use graphics to illustrate and clarify

Module Two: What is Accountability?

  • Defining Accountability
  • Personal Accountability
  • Being Held Accountable
  • Accountability vs. Blame
  • Understanding the Importance
  • Case Study
  • Module Two: Review Questions

Module Three: Creating an Accountable Workplace

  • Modeling Accountability
  • Valuing Accountability
  • The Front-Loading Benefits
  • Teamwork
  • The Accountability Cycle
  • Case Study
  • Module Three: Review Question

Module Four: The C's of Accountability

  • Clarification
  • Common Purpose
  • Communication
  • Collaboration
  • Consequences
  • Case Study
  •  Module Four: Review Questions

Module Five: Building Ownership

  • Ownership vs Accountability
  • The Ownership Mentality
  • Why Does it Matter
  • The Weight of Micromanaging
  • Sharing Your Vision
  • Case Study
  • Module Five: Review Questions

Module Six: Accountability in Leadership

  • What is Leadership?
  • The Role of the Organization
  • The Role of the Manager
  • The Role of the Employee
  • Strengthening Leadership Accountability
  • Case Study
  • Module Six: Review Questions

Module Seven: The Power of Goal-Setting

  • Setting SMART Goals
  • Who's Accountable
  • Identifying Your "Why"
  • Goal Lengths
  • Remaining Loyal to Your Goals
  • Case Study
  • Module Seven: Review Questions

 

 

Module Eight: Feedback as a Tool

  • Choosing Positivity
  • Considering the Time Frame
  • Giving Feedback
  • Receiving Feedback
  • Creating an Action Plan
  • Case Study
  • Module Eight: Review Questions

Module Nine: Effective Delegation

  • What is Delegation
  • How to Delegate
  • When to Delegate
  • Whom Should You Delegate
  • Dismissing Delegation
  • Case Study
  • Module Nine: Review Questions

Module Ten: Barriers to Accountability

  • Closed Communication
  • Failure to Meet Expectations
  • Lack of Self-Confidence
  • Lacking Alignment
  • Overcoming Obstacles
  • Case Study
  • Module Ten: Review Questions

Module Eleven: The Benefits of Accountability

  • Improving Performance
  • Building Trust and Integrity
  • Employee Engagement
  • Workplace Satisfaction
  • Dedication to Your Role
  • Case Study
  • Module Eleven: Review Questions

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans

 

 

Cost and Delivery Format Options

We offer the above listed class as a private group class in the following delivery formats:

Private Group Class: Live Virtual
1-6 students $1650
7-12 students $2800
13-18 students $3500
Private Group Class: At Your Location
1-6 students $1900
7-12 students $3050
13-18 students $3750

Private Group Training

Private group classes are cost effective when you have a group of students who need the same course. Volume discounts of 5% to 20% are available when five or more training days are scheduled. For classes conducted at your location, you are responsible for the classroom setup which should include:

  • A computer for each student (with the appropriate software installed), and
  • An instructor workstation connected to a visual display (e.g., projector, smartboard, etc.).

Customization

Softek can easily customize a training course that covers the specific topics you require and integrate examples relevant to your work environment. Course customization is billed at $150 per hour and covers time needed to meet, discuss, prepare, and incorporate any specific examples into the training program. Once we have a better idea of what you have in mind, we will be glad to provide a specific price quote for the customization.

Why Choose Softek?

  • Live, virtual or in-person training
  • Instructors with 15+ years of experience
  • Detailed training guide
  • Certificate of completion
  • Money-back guarantee