The Expert In Anything Was Once A Beginner

Anger Management

1 Day, 9:00-4:00, 6 Hours

Course Overview

Welcome to the Anger Management workshop. Simply put, anger management is the process of controlling anger, before this anger controls you. Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. However, since everyone experiences anger, it is important to have constructive approaches to manage it effectively.

This course will help teach participants healthy ways to express their anger, identify anger triggers, as well as techniques to de-escalate an angry individual. It is not always possible to eliminate the things that enrage you. What is possible however, is learning how to gain control and manage your anger effectively.

Course Outline

Module One: Getting Started

  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
  • Pre-Assignment
  • Pre-Test
  • Action Plan Form

Module Two: Understanding Anger

  • The Cycle of Anger
  • Is Anger Good or Bad?
  • Fight or Flight
  • Common Myths About Anger
  • Sources of Anger
  • Practical Illustration
  • Module Two: Review Questions

Module Three: The Styles of Anger

  • Aggressive
  • Passive
  • Passive-Aggressive
  • Projective-Aggressive
  • Assertive
  • Practical Illustration
  • Module Three: Review Questions

Module Four: Gaining Control

  • Recognizing Anger
  • Using Coping Thoughts
  • Using Relaxation Techniques
  • Blowing Off Some Steam
  • The Triple A Approach
  • Practical Illustration
  • Module Four: Review Questions

Module Five: Separate the People from the Problem

  • Objective vs. Subjective Language
  • Identifying the Problem
  • Using “I” Messages
  • How Anger Affects Perception
  • Consider Emotions
  • Practical Illustration
  • Module Five: Review Questions

Module Six: Working on the Problem

  • Using Constructive Disagreement
  • Negotiation Tips
  • Building Consensus
  • Identifying Solutions
  • The Power of Apologies
  • Practical Illustration
  • Module Six: Review Questions

Module Seven: Solving the Problem

  • Choosing a Solution
  • Making a Plan
  • Getting it Done
  • Ineffective Problem Solving
  • Effective Problem Solving
  • Practical Illustration
  • Module Seven: Review Questions

Module Eight: A Personal Plan

  • Understanding Hot Buttons
  • Identifying Your Hot Buttons
  • A Personal Anger Log
  • Acknowledging the Anger Problem
  • The Power of Self-Talk
  • Practical Illustration
  • Module Eight: Review Questions

Module Nine: Communicating Your Anger

  • Using Emotional Intelligence
  • Cognitive Restructuring
  • Responding vs. Reacting
  • Write it Out
  • Find the Humor
  • Practical Illustration
  • Module Nine: Review Questions

Module Ten: Dealing with Angry People

  • Understanding the Energy Curve
  • De-Escalation Techniques
  • Calming Anger with EAR
  • Avoid Responding with Anger
  • When to Back Away and What to Do Next
  • Practical Illustration
  • Module Ten: Review Questions

Module Eleven: Pulling it All Together

  • Process Overview
  • Find Your Motivation
  • One Change at a Time
  • Choose an Accountability Partner
  • Seek a Mental Health Professional
  • Practical Illustration
  • Module Eleven: Review Questions

Module Twelve: Wrapping Up

  • Words from the Wise
  • Parking Lot
  • Action Plans

Cost and Delivery Format Options

We offer the above listed class as a private group class in the following delivery formats:

Private Group Class: Live Virtual
1-6 students $1650
7-12 students $2800
13-18 students $3500
Private Group Class: At Your Location
1-6 students $1900
7-12 students $3050
13-18 students $3750

Private Group Training

Private group classes are cost effective when you have a group of students who need the same course. Volume discounts of 5% to 20% are available when five or more training days are scheduled. For classes conducted at your location, you are responsible for the classroom setup which should include:

  • A computer for each student (with the appropriate software installed), and
  • An instructor workstation connected to a visual display (e.g., projector, smartboard, etc.).

Customization

Softek can easily customize a training course that covers the specific topics you require and integrate examples relevant to your work environment. Course customization is billed at $150 per hour and covers time needed to meet, discuss, prepare, and incorporate any specific examples into the training program. Once we have a better idea of what you have in mind, we will be glad to provide a specific price quote for the customization.

Why Choose Softek?

  • Live, virtual or in-person training
  • Instructors with 15+ years of experience
  • Detailed training guide
  • Certificate of completion
  • Money-back guarantee