The Expert In Anything Was Once A Beginner

Building Confidence and Assertiveness

1 Day, 9:00-4:00, 6 Hours

Course Overview

Strengthening our self-confidence is a powerful step in shaping our lives and creating future success. The ability to be confident and assertive are crucial skills for personal development, displaying authority in business, and promoting equality throughout interactions. Essentially, these skills have a significant influence on building a happy life. Through effective communication, visualization, and resiliency, we can learn to be confident and project an image of confidence to others. When stressful or difficult situations arise, we have the ability to control our own responses and how we choose to move forward.

Confidence and assertiveness are skills that can be developed and beneficial to everyone, no matter their career or job position. The Building Confidence and Assertiveness course will provide participants with the tools to overcome fear, gain personal empowerment, and inspire confidence in others. By believing in our potential and the positive changes that we can make, we are able to grow personally and professionally.

Course Outline

Module One: Getting Started

  • Housekeeping Items
  • The Parking Lot
  • Workshop Objectives
  • Action Plan
  • Pre-Assignment
  • Pre-Test

Module Two: Understanding Confidence

  • Defining Confidence and Assertiveness
  • Types of Confidence
  • The Benefits of Assertiveness
  • Distinguishing the Styles
  • Signs of Low Self-Confidence
  • Practical Illustration
  • Module Two: Review Questions

Module Three: Characteristics of Confidence

  • Self-Awareness
  • Responsible
  • Optimistic
  • Courageous
  • Humble
  • Practical Illustration
  • Module Three: Review Questions

Module Four: The Barriers to Success

  • Fear of Failure
  • Self-Doubt
  • Being Indecisive
  • Comfort Zones
  • The Harm of Comparison
  • Practical Illustration
  • Module Four: Review Questions

Module Five: Powerful Tools

  • Positive Rephrasing and Affirmations
  • Morning Routines
  • Using Visualization
  • Meditation and Mindfulness
  • Learn New Skills
  • Practical Illustration
  • Module Five: Review Questions

Module Six: Communicating With Confidence

  • Sounding Confident
  • Using Body Language
  • Questions and Curiosity
  • Dressing the Part
  • Tone and Audience
  • Practical Illustration
  • Module Six: Review Questions

Module Seven: Developing Assertiveness

  • Factoring In Historical Data
  • Learning to Say No
  • Recognize Rights and Values
  • Be Expressive
  • Be Decisive
  • Anticipate Setbacks
  • Practical Illustration
  • Module Seven: Review Questions

Module Eight: Projecting Confidence

  • Interviews/First Impressions
  • Networking
  • Presentations
  • Virtual
  • Meetings
  • Practical Illustration
  • Module Eight: Review Questions

Module Nine: Personal Empowerment

  • Overcoming Our Fears
  • Setting Goals
  • Identifying Strengths
  • Setting Personal Boundaries
  • Positive Social Connections
  • Practical Illustration
  • Module Nine: Review Questions

Module Ten: Handling Difficult Situations

  • Delivering Criticism
  • Receiving Criticism
  • Dealing With Aggressive Behavior
  • Dealing With Passive Behavior
  • Negotiating
  • Practical Illustration
  • Module Ten: Review Questions

Module Eleven: Building Confidence in Others

  • Listen to Learn
  • Celebrate Successes
  • Embrace Failure
  • Delegate Important Tasks
  • Value Opinions
  • Practical Illustration
  • Module Eleven: Review Questions

Module Twelve: Wrapping Up

  • Words from the Wise
  • Review of Parking Lot
  • Lessons Learned
  • Completion of Action Plans

Cost and Delivery Format Options

We offer the above listed class as a private group class in the following delivery formats:

Private Group Class: Live Virtual
1-6 students $1650
7-12 students $2800
13-18 students $3500
Private Group Class: At Your Location
1-6 students $1900
7-12 students $3050
13-18 students $3750

Private Group Training

Private group classes are cost effective when you have a group of students who need the same course. Volume discounts of 5% to 20% are available when five or more training days are scheduled. For classes conducted at your location, you are responsible for the classroom setup which should include:

  • A computer for each student (with the appropriate software installed), and
  • An instructor workstation connected to a visual display (e.g., projector, smartboard, etc.).

Customization

Softek can easily customize a training course that covers the specific topics you require and integrate examples relevant to your work environment. Course customization is billed at $150 per hour and covers time needed to meet, discuss, prepare, and incorporate any specific examples into the training program. Once we have a better idea of what you have in mind, we will be glad to provide a specific price quote for the customization.

Why Choose Softek?

  • Live, virtual or in-person training
  • Instructors with 15+ years of experience
  • Detailed training guide
  • Certificate of completion
  • Money-back guarantee